Thank you so much for sharing your experiences with us. We're really sorry to hear about the tough time you had at SteamWorks. Your safety and comfort, along with everyone else's, are super super important to us.
We want to apologize for what you've been through during your visit. Everyone, no matter who they are, should feel safe and respected in our space.
We want you to know that if anything like this happens to you or anyone else in the future, don't hesitate to let our staff know right away. We're here to make sure everyone has a good time, and we'll take care of any problems that come up.
Regarding your suggestions, we actually have already implemented some measures to help keep the space friendly and safe:
We've got a sign-up in Fuck Alley that reminds everyone to be cool and respect each other's privacy, not stalk anyone, and to always get a clear "yes" before touching anyone.
Our staff is trained to handle any issues or complaints, but we're definitely going to make sure they're extra prepared for situations like the ones you described.
Even with these measures in place, it seems like some folks still aren't following the rules. We're going to keep working on making sure everyone understands how important it is to treat each other right.
Your feedback means a lot to us because it helps us make SteamWorks a better place for everyone. We want to encourage all our guests, especially women, to speak up about their experiences so we can create a more welcoming space for all.
Thanks again for letting us know about your concerns, I'll be sure to let the other staff know about the issue. We hope you'll give SteamWorks another shot and see that we're really dedicated to making everyone feel welcome and safe.
Justin
Host
Front Desk | SteamWorks Edmonton
(780) 451-5554
https://steamworksedmonton.com/
Posted : 25/04/2023 1:20 pm